Clear All Features – Listen for dial tone, then *.

Transferring a Call
  1. Press “Flash” key.
  2. Dial the extension number.
  3. Announce the call.
  4. Hang up.
Note: If you do not wish to announce the call, hang up before the extension is answered.

Transferring a Call Directly to Voice mail
  1. Press “Flash” key.
  2. Dial 7000.
  3. Dial *, then the extension number.
  4. Hang up.

Call Hold
  1. Press the “Flash” key and dial #4 (you may hang up after you hear the dial tone).
  2. To retrieve a call on hold at the same phone – press #5.
  3. To retrieve holding call from another extension
    1. Listen for dial tone.
    2. Dial “#6” and extension number where call is on hold.

Setting up Conference Calls
  1. Press “Flash” button.
  2. Dial second party (at another extension or outside line).
  3. When connected, press “Flash” button again and dial *9.
  4. You now have a three-way conference.

Call Stealing (Directed Call Pick-Up)
  1. Lift handset.
  2. Dial “#9” plus ringing extension number or press key programmed as ringing extension.

Call Forwarding** (Useful to forward office phone to reference desk while on duty.)
  1. Pick up handset.
  2. Dial the call forwarding code:
    1. Busy (External) - #3
    2. Busy (Internal) - #3
    3. No Answer (External) - #2
    4. No Answer (Internal) - #1
    5. Follow Me - #1
  3. Dial extension number where you want your calls to be transferred.
  4. Hang up.
  5. To cancel call forwarding:
    1. Cancel Busy (External & Internal) - *3
    2. Cancel No Answer (Internal & External) - *2
    3. Cancel Follow Me - *1